RMA Form

RMA Process

  1. Please fill the following RMA Form. Alternatively also our PDF can be used.
  2. Wait for the confirmation. You will receive an RMA note.
  3. Note the RMA Number at the outside the parcel and send it.
  4. You will be informed as soon as the parcel was delivered.

Please be aware, that return deliveries without a completed RMA request form may not be accepted. If you don't decide between credit note or product replacement we will replace the products. It is not possible to mix products with credit note and replacement. In this case please issue two RMA forms. Products within the warranty period will be repaired or replaced. Products outside warranty can be repaired on request. A cost estimate can be provided at your request.


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